6:30 am – 8 am | Wellness Experiences
6:30 am - 7:30 am Strength and Balance
Join Wellness Guide, Mary Kuhn, in a gentle guided calisthenics workout, using your own body weight as resistance to target the muscles. Loose fitted clothing and a water bottle are recommended.No need to RSVP, just come as you are!
7 am - 8 am Sunrise Stroll
Experience wellness with a morning exploration of the nearby sights of Palm Springs. Meet your Wellness Guides in the hotel lobby at 7:50 AM to depart promptly at 8AM and return in time to refresh before a full day of learning and connection. No need to RSVP, just come as you are!
7 am - 8 am Java and Journaling
Stop for your morning java and then join Jodi Ohama poolside for a time of reflection and journaling. Start your day by getting closure to what is on your mind, clarity for next steps, and prepare to move forward with CONFIDENCE! Materials will be provided by our onsite team including pens and 9Grids. No need to RSVP, just come as you are!
9 am - 10:15 am | Five Functions Roundtables
Education - Associate training that honors work/life harmony, avoids educator burnout, and builds new service providers. | Stephanie Lehman - Randolph’s
Human Capital - Resetting and rebuilding your culture for building the brand of your dreams. | Liz and Jess Arrindell- Luscious & Co
Building an engaged culture through peer rewards. | Tony Gordon - Gordon’s
Operations - Leveraging technology to maximize revenue, profit, and retention. | Brooke Pluta - Verde
10:15 am - 10:45 am | Break + Meet the Sponsors
10:45 am - 12:00 pm | Five Functions Roundtables
Human Capital - Recognizing, addressing and avoiding team burnout. | Kelly Campbell - Ecco
Old ways won't open new doors. Studio Be's updated policies that promoted growth. | Sarah Brinkhuis - Studio Be
Marketing - Best practices for new client acquisition. | Barry Quinn - Phorest
Best practices for marketing. | Tina Ruiz - Ruiz
Finance - Owners Only - Lightbulb Moments in Finance | Tom Kuhn - Qnity
12:00 pm - 1:00 pm | Lunch
1:00 pm - 3:00 pm | Qnity Tool Workshops / Strategic Planning
Lead for Change: Inspiring Growth with Jodi Ohama
Onboarding Leaders, Technical Training, and Implementing Change with the 13 Week Planner with Candice Gliatto
Jump Start 2025 Strategic Planning with Heath Smith